Fully Managed IT Source

Total IT support and management for a fixed monthly price – it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.  When you outsource the management of your important IT resources to us, we look upon this as a partnership.
Our comprehensive approach means we are your IT department.
We handle it all for a single, predictable price.

Proactive IT Support

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Proactive IT Maintenance solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets. We allow our customers to focus on their core business functions by taking the worry out of maintaining their data network.

  • 24x7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

  • Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

  • Security Management uses properly designed and implemented Anti-Virus and Anti-Spam solutions to keep your business protected.

  • Patch Management ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk.

  • Network Operations Center: Our NOC team is available to assist with all your support needs, delivering support remotely and actively monitoring your systems for critical failure.

Managed Anti-Virus

Every minute counts in today’s business. Stop wasting your valuable and scarce IT resource time and energy on the selection, testing, planning, deployment, updating and reporting of your Anti-virus software. Comprehensive Managed Anti-Virus service provides the skilled IT resources, domain expertise, centralized monitoring and management facilities, and proactive approach to ensuring the protection of your desktops and laptops against the ever present threat of viruses, spam and malware attacks.

  • Fully Managed Solution for the Same Price as Your Anti-virus Software! We include enterprise class endpoint software, monitored by us 24/7, and managed by a team of technical experts that will provide you with regular reports to ensure you can see that the devices in your business are protected at all times! Reduce Operating Costs A security incident can stop you from being 100% productive at work. This costs the company a lot of money in lost productivity and in opportunity costs. A virus can hit many machines and take weeks to eradicate. Removing this risk will save you money!

  • Protect Your Company’s Critical Assets and Information: Proactive technologies ensure an additional protection layer against all types of unknown malware, targeted attacks and Internet threats.

  • A Flexible Security Solution: Our advanced security features offer the appropriate security for any size of company and network.

  • Comprehensive Reporting:  No longer will you be unsure of how well you are protected. We will provide you with reports monthly that let you know that you are safe!  

  • Total Peace of Mind: Buying an anti-virus solution, installing it, and then relying on everyone to keep it updated  is a worry. Now you can rest assured that all your servers, PCs and laptops are always protected and that there is a group of dedicated experts taking care of it for you 24/7.

Data Network Design

As your business grows, so do the demands of both applications and users on your network. Tele-Solutions offers a wide variety of Network Technologies to better meet these changing demands. Whether you are centralizing your network across multiple locations, virtualizing your data center, or optimizing your network for a VoIP Deployment, TSI has a solution for your business. Some of our offerings include…

  • VPN (Virtual Private Network) Connectivity

  • MPLS Privatization across multiple sites

  • QoS (Quality of Service) Implementation for VoIP Deployments

  • vLAN Segmentation to separate the data streams of your core business applications

  • PoE (Power Over Ethernet) Installations to power IP Telephones, IP Video equipment & more.

  • Internet Redundancy

  • Vitualization

  • Network Hardware: Router, Switch, Firewall & more.

Mitel StreamLine

For some customers, wiring is a significant barrier to IP migration because they are located in places where it is not practical to rewire. For example, heritage buildings or isolated locations like a warehouse / factory floor, remote campus buildings, or cruise ships.
Mitel® StreamLine is a new form of Ethernet LAN switch that overcomes the wiring barrier and facilitates the transition to IP by delivering IP telephony over twisted pair / two-wire legacy infrastructures – so customers can leverage their existing wiring infrastructure.
StreamLine is designed to plug into an existing legacy network so that the entire organization benefits from MiVoice Business (formerly Mitel Communications Director (MCD) solutions – call control, messaging, and Unified Communications applications – by enabling businesses to seamlessly integrate remote / isolated sites, including those with legacy wiring infrastructure.

Network Cabling

TSI Technicians are skilled in designing and implementing complex cabling infrastructures for Data, Voice, Video and more. We have a history of installing professional-grade cabling schemes to accommodate even the most complex and demanding environments. TSI knows that a properly designed and maintained cabling plan is the backbone of any efficiently operating business in today’s high-tech, and ever-changing workplace. Our installations have included:

  • Data Rack & Cabinet Installations

  • Wire Management Solutions

  • Cat5e/Cat6 Data Cabling

  • Fiber Cabling and Termination

  • Cable Certification for Cat5/Cat5e/Cat6/Multi-Mode Fiber

  • Cat5/Cat6 Patch Panel Installation

  • Coaxial Cabling

  • Audio & Paging Equipment Installation